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Oak Four

Complaints Policy

We have a written policy for handling complaints and how we ensure we deal with each complaint promptly and fairly. You can obtain a summary from us should you so request. If you cannot resolve your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234567.
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We offer a no obligation meeting to allow us to better understand you, your concerns and your life goals. Let’s get started on this journey together to get you ready for financial freedom.

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